Quality goes along the way
The philosophy of AFN Sports is to produce high quality aluminium sports and athletic products and accessories for the Global Market. QUALITY IS OUR GAME. We always ensure our products meet the German Quality and Standards.
We provide two years warranty period for our production (except consumable parts). The warranty period takes effect from the order is done. This warranty covers structural defects and material defects only.
- The use of the product automatically implies the full acceptance of all warranty conditions given hereunder;
- To make use of the warranty protection, notice of the alleged defect must be given promptly upon discovery and any use must cease immediately.
- If the equipment or any associated parts are found to be defective or missing within 48 hours after delivery, AFN will repair or replace at no charge.
- AFN’s decision on all questions relating to complaints as a result of defect, either workmanship or materials shall be conclusive and you shall agree to abide by such a decision. Any unit or defective part which has been replaced shall become AFN’s property.
- AFN’s service personnel reserve all rights to refuse to attend to any equipment installed in inaccessible locations.
- In a case of a warranty claim, AFN reserve the right to decide if the item has to be repaired or replaced.
- This warranty only covers material defects and manufacturing fault, this excludes:
- Physical damage or abrasion to the system caused by animals, flying or falling objects, or natural disaster including but not limited to earthquakes, hailstorms, windstorms, hurricanes and tornadoes.
- Structural movement
- Defects in the construction of the structure or substrate.
- Direct contact with fresh concrete, hydro-carbons, or any other chemical (solid, liquid, gas or any other form).
- Damage or defect resulting from accidents, misuse, abuse, alteration, tampering and improper treatment.
- Normal wears & tears, corrosion, rusting or stains.
- All damage claims as a result of malfunction of the equipment.
- The warranty shall only be valid if the equipment is installed according to the manufacturer’s specification.
- The equipment must only be operated by person, which receive a proper training for its operation.
If within the stated warranty period any such product shall be proven to be defective, such product shall be repaired or replaced at AFN Sports’ option and cost. This warranty does not include any third-party labour or shipping charges incurred in the repair or replacement of any such product. AFN Sports’ sole obligation and your exclusive remedy under this warranty shall be limited to such repair or replacement.
Limitations and Exclusions
- Modification through the use of unauthorized parts or attachments
- Products damaged by reason of repairs made to any component without the specific consent of AFN Sports
- A product damaged by circumstances beyond AFN Sports’ control (such evaluation will be solely determined by AFN Sports) problems arising from normal wear
- Failure to adhere to the product use instructions.